SKIN CANCER CHECKS
Teledermatology: send us a photo of your mole
If you can’t visit us in person, send us a photo of your spot and receive an opinion using our online consulting service.
- Your photos are examined by a skin cancer doctor
- Receive a written opinion about your spot within 2 working days
Online consulting is not a substitute for a full body skin check or a dermoscopic examination by an experienced skin cancer specialist.
It’s available only to people who live in Australia who are previous patients of Spot Check.
Online consulting can be useful if:
- You live far from the Melbourne CBD.
- You can’t easily visit a skin cancer specialist.
- Appointments at the clinic are limited.
- You want to know quickly if a spot needs to be examined more closely.
- You have an existing photograph of the spot taken at our clinic and want our doctor to check a new photograph to see if it’s growing or changing.
If you use our online consulting service, you must send high-quality, well-lit and in-focus photographs using a magnifying device.
If you send unfocused or poorly lit photos, we might not be able to provide an accurate diagnosis.
MBBS, MA (Virtual Comm), Grad Cert Hlth Info, Grad Dip Comp Inf Sci
How our online consulting service works
Take photos of your spot of concern, then send them to us.
To get the best result, you must magnify your spot or mole so the doctor can see the fine details.
For the best quality photo and most reliable diagnosis, we recommend the MoleScope II or the MoleScope Lite.
Both are available online from MetaOptima.
If you skip this step and send us photos without magnification, we can’t see early skin cancer signs and might not be able to give a definite diagnosis.
Use the MoleScope app to upload photos of your spot to your medical record. Once the photo is uploaded, click the Start Teleconsult button in the app.
We’ll do our best to send you information about your photo within two working days, including a plan for ongoing management.
You’ll receive information in writing via the MoleScope app.
The MoleScope app
You probably already have photos taken by your doctor and stored in the DermEngine/MoleScope system. We recommend downloading the MoleScope app because it integrates with these existing photographic records. If you haven’t already done so, download and install the free MoleScope app for iOS or Android. The app has a built-in guide, including a video, to show you how to photograph spots of concern.
What happens next?
Your Spot Check doctor will review your photos and write a brief report explaining the possible diagnosis and giving recommendations about how to manage your spot. This report appears in your app, and on your private MoleScope website. You will receive an email notification when your report is ready for viewing.
Availability
Existing Spot Check patients already have access to photographs of their skin taken during consultations at the clinic using the DermEngine/MoleScope system. The online consulting service can be used to submit photos of previously photographed moles to see if they have changed, or new spots of concern not previously photographed at Spot Check.
Online consulting is available only to previous patients of Spot Check Clinic. We apologise for any inconvenience. Medical Board of Australia guidelines state that telehealth consultations should only be offered to previous in-person patients of the practice.
This service is available only to people in Australia.
If you attempt to send a photo from outside Australia, you may be charged by MetaOptima (the company that provides the MoleScope service), but we will not receive your photo, nor will we know that you have attempted to send it to us.
Photographs must be submitted using the MoleScope app. Online consulting is not available by email. If you send clinical information by email, it is not encrypted and may not be stored on a secure server located in Australia. If you email a photograph or other clinical information, we will ask you to re-send it using MoleScope.
Please refer to our terms of use before using the online consulting service.
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