COVID-19 policy

COVID-19 Stage 4 restrictions are in place: How does this affect skin cancer checks?

COVID-19 pandemic conditions are likely to apply for the foreseeable future. Skin cancers will continue to occur during this time, so it is important to have suspicious spots examined and undergo skin cancer checks if you are at high risk. We have diagnosed multiple melanomas and other skin cancers during COVID-19 restrictions. These might have had worse outcomes if the diganosis had been delayed until after restrictions eased.

However, it's important to avoid close contact with people uless it's really necesary over the coming months. This means:

  • You should only have a skin check if you know you have a high skin cancer risk or if you have a spot or lump of concern.
  • You should not have a skin check if you have no spots of concern or are not at high risk.
  • We are temporarily suspending total body mole mapping photography in order to limit the amount of time you need to spend in close proximity with our staff.

Spot Check Clinic has implemented policies and procedures to reduce the risk of infectious disease transmission when you visit our clinic.

Clinic COVID-19 policy and infection control procedures

Before your consultation...

If you have any cold or flu-like symptoms, or if you believe that you may be at risk of coronavirus, please do not attend the clinic.

In the waiting room...

  • Only patients and essential non-patients (e.g. parents and carers) may enter the clinic.
  • Non-patient visitors must provide their name and a contact phone number to our receptionist.
  • You must sanitise your hands on arrival.
  • Eating and drinking is prohibited in the waiting room.
  • Follow instructions from our staff to manage social distancing and patient flow.
  • Ensure that your children comply with this policy and any requests from our staff.

During your consultation...

  • If possible, you must enter the consultation alone (ie without partners or relatives unless you are a parent or guardian accompanying a child or a carer for a clinic patient)
  • When you enter the consulting room, the doctor or nurse will ask you not to touch any surfaces.
  • We will provide a clean bag and box where you can leave your clothing and possessions. These are discarded or sanitised in between consultations.
  • Where possible, we maintain a distance of at least 1.5m between people in the consulting room. This means you will sit on the bed on the opposite side of the room from the doctor or nurse for as long as possible.
  • Your doctor or nurse will wear a mask and gloves during your examination and at any other time they are less than one metre away
  • We use single-use disposable paper bed sheets and gowns.
  • All surfaces touched by the patient, doctor or nurse are sanitised between consultations.



We apologise if any of these procedures cause any inconvenience or delay your consultation.