Online consulting: send a photo of your spot to a skin cancer doctor

Self-photography of mole

If you can't visit a skin cancer clinic in person, we can still check your moles or other spots of concern.

Online consulting is not a substitute for a full body skin check or a dermoscopic examination by an experienced skin cancer specialist, but it can be useful if:

  • you are isolated at home or unable to visit the CBD due to COVID-19 / coronavirus precautions
  • you can't easily visit a skin cancer specialist
  • appointments at the clinic are limited
  • you want to know quickly if a spot needs to be examined more closely
  • you have an existing photograph of the spot and want to check if it's growing or changing

 

1

Obtain a magnifying device

To get the best result, you must magnify your spot or mole so that the doctor can see the fine details.

  • For the best quality photo and most reliable diagnosis, we recommend the MoleScope, available from MetaOptima. MoleScopes are currently available at a 65 per cent ($300) discount. Enter the code COVID19 at checkout.
  • The dyplens from Firstcheck is a cheaper alternative at $29.95 from the Firstcheck website, or $40 by Express Post from Spot Check Clinic. Call us on 03 9098 7474 to order.

2

Photograph and upload your spot

  • If you've previously visited Spot Check Clinic, use the MoleScope app or website to upload photos of your spot to your medical record
  • If you haven't previously visited Spot Check Clinic, register with MoleScope, download the app, take and upload photos of your spot of concern.

3

A skin cancer doctor will reply

We'll do our best to send you information about your photo within two working days, including a plan for managing it.

Availability

Spot Check Clinic's online consulting service is available to anyone in Australia, even if they have not visited Spot Check Clinic.

  • Existing Spot Check Clinic patients already have access to photographs of their skin taken during consultations at the clinic, using the DermEngine / MoleScope system. The online consulting service can be used for submitting photos of previously-photographed moles, to see if they have changed, or new spots of concern not previously photographed at Spot Check Clinic.
  • If you have not visited Spot Check Clinic before, you can upload a photo using the MoleScope app. This service is available only to people in Australia.

MoleScope is a free app for iOS or Android devices, allowing you to take a photo with the built-in camera.

Online consulting is not available by email. If you send clinical information it is not encrypted and may not be stored on a secure server located in Australia. If you send a photograph or other clinical information by email, we will ask you to re-send it using MoleScope.

Magnifying devices

For best results, we strongly recommended that you use a specialised magnification device to take the picture, otherwise your skin cancer specialist won't be able to provide you with an accurate assessment. To take good quality pictures of your moles or other suspicious spots, we recommend using a magnification device that attaches to the camera of your smart phone or mobile device.

MoleScope

MoleScope II. Image courtesy of MetaOptima

The MoleScope is a lens with a built-in light source that takes high magnification dermoscopic photos of moles or other spots. Used correctly, it can produce images of a comparable quality to those taken by a skin specialist.

If purchasing the MoleScope, you must select the correct model for your smart phone or tablet.

dyplens

 

The dyplens is a simple and inexpensive magnifying lens that sticks over the camera of any model of smart phone or tablet. It is registered as a medical device in Australia. Follow the dyplens instructions and moisten your skin for close-up photos of moles or other spots. Used correctly, it can produce images of sufficient quality for your doctor to give an opinion.

How to take and upload your photo

Spot Check Clinic patients

If you are an existing Spot Check Clinic patient, you probably already have photos taken by your doctor and stored in the DermEngine/MoleScope system. We recommend you download the MoleScope app because it integrates with your existing photographic records.

If you haven't already done so, download and install the free MoleScope app for iOS or Android

The app comes with a built-in guide, including a video, to show you how to photograph spots of concern. Note that you don't have to use the MoleScope magnfying device; the dyplens is a cheaper alternative (although the quality of photos is not as good).

If you’ve never visited Spot Check Clinic

If you've never visited Spot Check Clinic, register with MoleScope. You'll receive information about how to download the MoleScope app, take photos of your spot of concern, and upload it to us.

 

 

What happens next

Your Spot Check Clinic skin specialist will review your photos and write a brief report explaining the possible diagnosis and giving recommendations about how to manage your spot. This report appears in your app, and on the MoleScope website. You will receive an email notification when your report is ready for viewing.

Fees

$40 per spot. Please note that online consulting is not covered by Medicare and no rebate is payable.