We can check your spot of concern if you can't visit our clinic.
We have two methods of doing this. Both require a clear photo of your spot. If you have any doubt which method is better for you, call us on 03 9098 7474.
Upload photos of your spot of concern via the MoleScope app or website.
Fee: $40 per spot. No Medicare rebate is payable for this service.
Recommended if you don't have a Medicare number or it's inconvenient for you to schedule a time to talk to a doctor.
- Take photos of your spot using your own phone or camera
- Upload via the Firstcheck form
- Our doctor will send a written opinion within 2 working days
Discuss your spot of concern with a skin cancer doctor.
Fee: $40 for up to 10 minutes, $80 for 10 - 20 minutes. A Medicare rebate is payable. This service is bulk-billed in some circumstances. See our Pricing page.
Book a time for a consultation with an accredited skin cancer doctor. Send/upload photos of your spots in advance. At the time of your consultation, log in to a secure telemedicine server using your usual web browser. No special software is required.
Based on the photo you have sent, the doctor will discuss possible diagnoses and suggest a management plan.
Call 03 9098 7474 or click here to book a video consultation with a skin cancer doctor
Photographing your spot
Photographing a spot isn't always easy. You may need several attempts before you have a well-lit and in-focus picture to send to your doctor.
We recommend that you use a skin magnifier to get good quality photos. It makes a big difference to how well your doctor is able to assess your spot.
How to take the photo
If you don't have a skin magnifier, you can improve the quality of your photo by using magnification and lighting apps. If you do have a magnifier, watch the videos on this page to learn how to get the best results.
If you don't have a skin magnifier, download the Firstcheck photography guide for information on how to take good quality photos of your skin.
MoleScope app resources
The MoleScope app stores photos of your moles, pathology results, information about skin conditions and treatments, and messages from your skin cancer doctor or nurse. You can use it to take photos, or if you take photos using another app or camera, you can import those photos into MoleScope.
How to submit your photos using the MoleScope app
MoleScope app patient resources
MoleScope's website has multiple videos, tips and a comprehensive Knowledgebase to help you take and submit photos.